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FAQ’s
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Frequently Asked Questions

Most common asked questions by our clients

What is GenWell?

GenWell is Singapore’s trusted corporate wellness and sensory experience partner. We design structured, nature-inspired experiences that help organisations strengthen team connection, support employee wellbeing, and create meaningful engagement through workshops, team-building programmes, and event activations.

What makes GenWell different from traditional team-building providers?

Most team-building activities focus on entertainment. GenWell focuses on creating meaningful experiences that encourage self-awareness, connection, creativity, and wellbeing. Our programmes are designed to leave participants with practical takeaways and lasting memories, not just a few hours of fun.

What problem does GenWell solve?

Modern organisations face rising levels of stress, burnout, disengagement, and workplace disconnection. GenWell helps bridge that gap through meaningful sensory experiences that strengthen wellbeing, encourage authentic human connection, and create lasting impact beyond the event itself.

What types of corporate workshops do you offer?

Our most popular experiences include: AromaGems Mist Wellness Workshop, Gem Canvas Art Wellness Workshop, WearWell™ Bracelet Story Workshop, Purposeful Collage Workshop, Sensory Reset Experiences, Custom Corporate Wellness Programmes. These programmes can be tailored to different team objectives and event formats.

What is the GenWell 5+1 Sensory Reset Framework?

Our signature approach engages the five senses of sight, smell, hearing, touch, and taste, together with intuition. This framework helps participants become more present, reconnect with themselves, and engage more meaningfully with others through guided sensory experiences.

Are your workshops suitable for employees with no wellness experience?
Absolutely. No prior experience is required. Our programmes are designed to be accessible, inclusive, and engaging for participants of all backgrounds and experience levels.
What group sizes can you accommodate?
We regularly support groups ranging from 10 participants to over 200 participants depending on the programme format and venue setup.
Can your workshops be customised to our organisation's objectives?
Yes. We frequently customise programmes around themes such as:

Employee Wellbeing
Team Bonding
Communication
Appreciation & Recognition
Leadership Development
Resilience
Workplace Culture
Organisational Values

Are your programmes suitable for introverts?
Yes. Our experiences are intentionally designed to be inclusive and psychologically safe. Participants can engage at their own pace while still contributing meaningfully to the group experience.
What types of event booth activations do you provide?
Our interactive wellness booths include:

AromaGems Mist Creation Booth
AromaGems Roll-On Experience
Gem Hunting Experience
Gem Canvas Mini Sessions
Sensory Reset Stations
Custom Wellness Activations

These activations are suitable for conferences, wellness festivals, roadshows, appreciation events, and community programmes.

How many participants can your booths support?
Our booth experiences can support events ranging from 50 to 500+ participants through scalable setups and multiple engagement stations.
How long does each booth experience take?
Most booth interactions are designed to take between 5 and 10 minutes per participant, allowing for smooth crowd flow and high engagement throughout the event.
Can booth experiences be branded for our event?
Yes. We can customise labels, packaging, signage, messaging, and participant experiences to align with your organisation’s branding and event objectives.
Can GenWell conduct programmes at our office or venue?
Yes. We are fully mobile and regularly conduct programmes at offices, hotels, retreat venues, conference centres, schools, community spaces, and event venues throughout Singapore.
How far in advance should we book?
We recommend booking 4 to 8 weeks in advance to secure your preferred date and allow sufficient time for customisation and preparation. However, we may be able to accommodate shorter timelines depending on availability.
Do you provide facilitators and event manpower?
Yes. All experiences include trained facilitators who guide participants, manage logistics, and ensure a smooth event experience from start to finish.
Do participants get to bring something home?
Most of our experiences include a personalised keepsake created by the participant, such as an AromaGems Mist, wellness roll-on, gemstone artwork, bracelet, or other customised wellness item.
Are your experiences suitable for all age groups?
Yes. We regularly conduct programmes for corporate teams, community groups, schools, families, and seniors. Activities can be adapted according to the audience profile.
Are the essential oils safe to use?
We use quality essential oil blends and provide guidance on safe usage. Participants with allergies, sensitivities, pregnancy considerations, or specific medical concerns should inform us before the session so we can advise accordingly.
Do participants need to prepare anything before attending?
No preparation is required. We provide all materials, tools, and facilitation needed for the experience.
Who are some of the organisations that have worked with GenWell?
GenWell has supported government agencies, educational institutions, healthcare organisations, financial institutions, multinational corporations, community groups, and SMEs across Singapore.
Why do organisations engage GenWell?
Because wellbeing is no longer just about reducing stress.

Forward-thinking organisations recognise that engagement, resilience, communication, and workplace culture are deeply connected. Our programmes create meaningful moments that help people reconnect with themselves, their colleagues, and the purpose behind their work.

How do we get started?
Simply submit an enquiry through our contact form, WhatsApp us, or email us. We’ll schedule a short consultation to understand your objectives and recommend the most suitable experience for your team or event.
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